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In this issue: 

  • Generators : Part Deux
  • Inside A-1 (a surge in calls)
  • Quick stats on storm calls 
  • Thanks again   
  • Sump pumps: basic questions 
  • Smoke detectors: no power for a week
  • Turn darkness into light

 

 

 

 

 



 

Generators -   Another big storm has increased the interest in generators.  From experience, we all know we don't need a generator very often, but now everyone is reconsidering.   We've added to our generator section to help you decide what items are important in your home (heat, sump pump, well water?, etc.).  And we've got new options to help.   Our web site gives an overview of choices.   Click here

 



Inside A-1

The amount of storm damage and calls was incredible.  We're not a big company but we were trying to manage 40-50 calls a day from persons needing help.  And our office was without power for the week as well. 

We did reorganize quickly to set-up our office in temporary quarters while scheduling work as quickly as possible.  If we couldn't get to someone quickly, we could at least tell them that so they could try calling someone else. 

Our emergency line was overwhelmed.  To get more work done, we directed those callers to leave a 'normal' message since Paul couldn't answer all those calls on his cell phone and still get homes reconnected at the same time.

And again, we were impressed with how our previously scheduled customers understood the need for priorities and the necessary delays.


 

 

Got a question? Give a call 908-766-1010  or Click to email us 

receptionist

 

 



 

We help.  
During the storm, we received over 250 calls for help.  Our services included: clearing trees and branches so we could reattach overhead wires to the house,  replacing damaged main cabling on the side of house, replacing entire service cabling and panel and simply making temporary connections for furnaces.  Costs ranged from $135 - $2000. 

 

 

 

 

 

 

Thanks again. 

Perhaps better than the "Best of the Best" award is all the notes we've been getting from customers about our help.  Whether on our feedback form, or on on-line reviews, appreciation goes a long way to keeping us focused and motivated to help homeowners.

Sump pumps - Saving/Preparing for a rainy day?

The power outage was inconvenient but fortunately we didn't have the huge water issues of Hurricane Irene.  However, take the time to assess your situation.

Do you have  a spare pump in case yours goes bad in the middle of the night? 

If you have a battery backup system, how old is the battery?  Why not test it to see how long it can run.  You can double your run time with a  2nd (deep cycle, marine) battery connnected in parallel.

More info here  Click here! 
And don't forget to test what you already have in place.  A sump pump should be on its own circuit and for dependability, it should not be a GFCI-outlet (with the Test/Reset buttons).  Test the pump by raising the float or by adding water. 

 

Smoke detectors went for days without power. 

They were running on batteries.  A good thing since so many people were using candles.

When did you last change the batteries?  

If your detectors are battery only, you should replace the batteries twice a year.  People usually do that when they change the clock for daylight savings. 

If you have 120 volt (hard-wired) detectors, they have batteries for when the power is out.  These should be replace every year.  But since these were on battery power for a long time, it would be a good idea to replace them now.

And don't forget the important manufacturers' recommendation that all smoke detectors should be replaced every 10 years since almost 1/3 are defective by then.  

(Carbon monoxide detectors should be replaced every 5 years due to their loss of sensitivity.) 

More info, Click here.
 


Solve darkness, with lights.

Some call this the fall and winter season.  We call it 'lighting season'.
 
With the sun setting so early, homes need better lighting.  Inside or out, lighting makes a home safer and more comfortable.  Sometimes the answer is brighter bulbs, sometimes it is different or added lights.

Motion sensors on the outside are very popular because they're so effective.

Recessed lights on the inside change the whole look in a room.  When we add recessed lights, the norm is no patching or painting needed after we're done.  More info  Click here.

For some photos  Click here.

 
Call us for details and pricing.

 

  And of course, our web site's Helpful Hints section has over 30 pages of explanations, tips and advice for homeowners.  Click here