• We schedule a day and time to come to your house. (Are certain days/times better for you? We'll send a confirmation email with details right away. And we call the night before as a reminder.


• We call you when we're headed your way. A helpful tip: We can call/text you on your cell or office number so you don't have to be stuck at home waiting for us.


• Since we all in touch with each other, if one electrician is delayed, another electrician may be able to get there instead.


• Stealth service? You don't even have to be home for us to come, or you can leave while we're still working. Some people simply leave a key hidden or with a neighbor, or give us the garage door opener code. We'll lock the house when we leave.